Brinley (“we”, “us”, “our”) operates the website brinley.us. This Privacy Policy describes how we collect, use, share and protect your personal information when you visit our website, place an order, contact our customer support or interact with our services.
1. Information We Collect
We may collect the following information:
- Contact information: your full name, shipping address, billing address, email address, phone number
- Payment information: billing details (we do not store full credit card data; payment is processed by secure third-party payment providers)
- Order information: items purchased, order history, shipping status
- Website usage data: IP address, browser type, device information, pages viewed, cookies and analytics data
- Communications: messages you send to us via support email or phone
2. How We Use Your Information
We use your personal data for these purposes:
- Process, fulfill and ship your orders
- Send order confirmations, shipping updates and after-sale notices
- Respond to customer support requests
- Prevent fraud, verify identity and secure transactions
- Improve our website, products and customer service
- Send marketing emails only if you opt in; you may unsubscribe at any time
3. Sharing of Your Information
We do not sell your personal information to third parties for profit. We may share necessary data only with trusted service providers to complete your order, including:
- Payment processors
- Shipping carriers
- Fulfillment partners
- Website hosting and analytics providers All third parties are required to protect your personal data in compliance with applicable laws.
4. Cookies
We use cookies and similar tracking tools to improve your browsing experience, analyze website traffic and support checkout functions. You can adjust your browser settings to refuse cookies, but some website functions may not work properly.
5. Your Consumer Rights
If you are a resident of Colorado, California, Virginia or other states with consumer privacy laws, you may have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your personal information
- Opt out of targeted advertising
- Request data portability To submit a privacy request, email us at support@brinley.us. We will verify your identity before processing your request.
6. Children’s Privacy
Our website is intended for general adult audiences. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child, please contact us immediately.
7. Data Security
We adopt reasonable administrative and technical safeguards to protect your personal information. However, no online transmission or electronic storage method is 100% secure.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on brinley.us with the new effective date.
9. Contact Us
If you have any questions about this Privacy Policy, contact us: Email: support@brinley.us Phone: 9204501864 Business Hours: Monday – Friday, 9:00 AM – 5:00 PM Central Time (CT) Address: 17020 W 64th Dr, Arvada, CO 80007, United States